1. Day 1
  2. Day 2
  1. 08:30 - 09:00 (30 minutes)

    Registration and Housing Exhibition opens

    Sponsored by Savills

  2. 09:00 - 09:15 (15 minutes)

    Chair's opening remarks

    Jackie Long, Social Affairs Editor and Presenter, Channel 4 News

  3. 09:15 - 09:45 (30 minutes)

    Embracing Digital Transformation

    Georgie Barratt, Technology journalist and broadcaster

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    • Exploring the opportunities to use digital technology to deliver services, improve productivity and better understand your customers
    • How to successfully implement digital transformation
    • Responding to the needs of millennials – exploring the values, behaviour and ambitions young people have and how these impact housing associations
  4. 09:45 - 10:45 (1 hour)

    Disruption, Innovation and Transformation

    David Anderson, Director - New Homes, Rightmove
    John Goodall, Chief Executive and Co-Founder, Landbay
    Alistair Parvin, Co-Founder, Wikihouse Foundation

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    • Disruption – looking for the game changing innovation
    • Using technology to redefine how you manage your operations and serve your customers
    • Risk appetite and ambition – recognising that if you don’t fail from time to time you’re not being innovative enough!
    • Developing the skills and expertise to deliver innovation and transformation
    • How can disruption help housing associations achieve their ambitions?
  5. 10:45 - 11:15 (30 minutes)

    Refreshments and networking

    Housing Exhibition

  6. 11:15 - 12:15 (1 hour)

    Housing, Integration, Devolution and Regeneration

    Keynote Panel Discussion

    Javier BurĂ³n, Housing Manager, Barcelona City Council
    Sinead Butters MBE, Chief Executive, Chair and Board Member, Aspire Group, Placeshapers and National Housing Federation
    Chan Kataria, Group Chief Executive, EMH Group
    Campbell Robb, Chief Executive, Joseph Rowntree Foundation

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    • Understanding how housing and regeneration can drive integration, reduce segregation and improve opportunities for tenants
    • Addressing the rise of populism and promoting social inclusion – how can housing associations lead the reengagement of disengaged communities?
    • Creating sustainable communities through place based regeneration and development
    • Delivering inclusive growth to achieve sustainable communities
  7. 12:15 - 13:15 (1 hour)
    • 12:15 - 13:15 (1 hour)

      S10: Integrating Housing within a Place Based Health and Care System

      Health, Care, Support and Housing

      Rachael Byrne, Mike More, Jeremy Porteus, Andrew Van-Doorn, Andy Williams

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      • Ensuring housing representation within Sustainability and Transformation Plans
      • Engaging with commissioners and developing outcome focused proposals
      • Exploring opportunities for housing within new models of care and Accountable Care Organisations
    • 12:15 - 13:15 (1 hour)

      S11: Joint Working to Develop a Market Rental Product

      Delivering in Partnership

      Ian Fletcher, Helen Kings

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      • Creating a successful joint venture - evaluating what each partner needs to bring to the partnership
      • Developing a unique market rental offer – what is our point of differentiation?
      • What can housing associations learn from the private rental sector?
    • 12:15 - 13:15 (1 hour)

      S12: Digital Transformation in Housing

      Transformation in Practice

      Alistair Hawes

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      • Using technology as the enabler for business transformation
      • Undertaking the biggest IT and change programme the sector has ever seen
      • Leading the way in research and development – ironing out issues to enable easy deployment for the rest of the sector
  8. 13:00 - 14:00 (1 hour)

    Lunch and networking in the Housing Exhibition

  9. 14:00 - 14:45 (45 minutes)
    • 14:00 - 14:45 (45 minutes)

      S13: Building Healthy Communities

      Health, Care, Support and Housing

      Dr Jessica Allen, Dr Jenny Harries OBE

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      • Understanding how housing determines health outcomes
      • Improving public health by using housing teams to deliver health promotion messages to tenants
      • Defining a role for housing associations in public health, prevention and step up care
    • 14:00 - 14:45 (45 minutes)

      S14: Working in Partnership with Local Authorities

      Delivering in Partnership

      Dave Procter, Cllr Darren Rodwell

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      • Working with councils on the creation of realistic local housing plans
      • Creating partnerships to deliver affordable housing – what does each partner need to offer?
      • Where next for the relationship between local authorities and housing associations?
    • 14:00 - 14:45 (45 minutes)

      S15:Transformation and Innovation Showcase

      Transformation in Practice

      Matt Brazier, Carole Clark, Marie-Claire Delbrouque, Simon Penny, Andrew Van-Doorn

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      • Using evidence-based research to transform service offers
        Developing innovative ways of working in an increasingly challenging climate

      • How insight is helping to build stronger relationships

      • Case studies from Flagship Groups innovative programmes:Can drones really plaster and paint our homes?
        internet of things pilot technology

      • How digital transformation has transformed our culture

  10. 14:45 - 15:15 (30 minutes)

    Refreshments and networking

    Housing Exhibition

  11. 15:15 - 16:15 (1 hour)

    Opportunity, ambition and purpose


    David Orr, Chief Executive, National Housing Federation

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    • Encouraging the sector to be courageous and ambitious in the development of its vision
    • Grasping the nettle – understanding that we have been given what we asked for and that now is the time to deliver
    • Investing in future skills and talent
    • Managing your assets efficiently and effectively and delivering a high quality service to customers
    • What is the future of rent setting?
    • Addressing sector wide identity issues – what kind of businesses do we really want to be?
  12. 16:15 - 16:15 (1 second)

    Close of conference