Accelerator helps your organisation achieve positive business results through customer service leadership. We have helped many housing providers build their customer service culture, combining a formal structure with a delivery approach that is bespoke according to your specific needs. Over the past 17 years, our training has not only helped to raise customer satisfaction across organisations but also delivered commercial benefit, achieving the type of efficiencies that can only come from a customer-focused organisation. We are friendly, flexible, and hands-on - working with you to make sure that our input has a direct and lasting impact on your business.
Active Housing is a web technology provider specialising in products and bespoke services for the housing sector, with a client base across England, Scotland and Wales. From channel shift consultancy, websites and bespoke software to self service portals and our flagship repair diagnostics product, our agile planning, delivery and integration team are well versed in addressing the challenges faced by social landlords and their customers. The specialist housing arm of Hallnet Ltd, a leading development agency for almost 20 years, we enable our clients to leverage the innovation and best practice knowledge gained across a broad range of sectors.
At Appello we partner with housing, health and care organisations to provide technology-enabled care and life safety services that help organisations to deliver better outcomes - ones that improve the lives of their customers, patients and residents. Smart Living Solutions’ are our suite of digital services that integrate both safety and wellbeing technologies into your customer’s homes. These solutions create a digital environment that enables audio and video communication, along with valuable data insights, to flow between client properties, individual’s homes, on-site and off-site support staff, the Appello Monitoring Centre and our insights platform AppelloIQ.
Access control,Communications,Data capture,Health and safety,Housing services for people with disabilities,Technical building services
Auditel-Effective Cost Management
Many housing organisations are challenged to deliver the same or improved front line services with ever-reducing income and funding. Auditel works with housing clients to help manage and reduce operating costs, releasing extra cash for those vital services and investment. Auditel provides independent procurement expertise in 100+ overhead cost areas, plus significant buying power in the markets and the additional manpower needed to ensure that best value is achieved across all essential overheads. Plus our ongoing management service ensures that actual proven savings are delivered every month, bills are validated and problems resolved.
Azeus Convene is the leading digital meeting solution ideal for housing associations. Convene offers everything you need to run productive meetings in the platform of your choice without compromising on security. With its intuitive user experience, omni-platform compatibility and simple learning curve, Convene gives housing associations a modern alternative to paper-based meetings.